Never miss a customer again.
Grace is an AI front desk for small businesses. She answers every call you can't get to, day or night, books the appointment, takes the order and sends you a summary.
Made for auto shops, salons, restaurants, contractors, dealers and every business that lives on the phone.
Today
Grace is on the line · 4 new
Voicemail loses customers. Grace keeps them.
Most people don't leave a message. They hang up and call the next business on the list.
She works the hours you can't.
Here's what one ordinary day can look like for a small shop. Every one of these used to be voicemail.
- Before you openA customer calls to book. Grace gives him Thursday at 8.
- Two calls at onceYou're on one line. Grace takes the other and answers the price question.
- Hands it to youAn upset customer. Grace doesn't guess — she takes a message and you call back.
- After closingA pickup order for tomorrow, written down and sent to you.
- In SpanishThe caller speaks Spanish. So does Grace.
- Instagram, midnight“Are you open Saturday?” Answered and booked.
Good morning! While you were away:
- BOOKEDMike · brake check · Thu 8:00 AM
- ORDERDaniel · 2 large pepperoni · pickup 6:15
- CALL BACKLaura · wants to talk about her invoice
Everything in one place, on your phone.
See every call and message, what Grace said, and what she booked. Step in whenever you want.
Calls and messages from everywhere, in one list.
- Every conversation in one list, newest first
- See which ones Grace handled and which need you
- Reply yourself any time — Grace steps back
Inbox
Brake check, Thursday 8:00
BOOKED“Anything open Saturday?”
BOOKEDQuestion about her invoice
CALL BACK¿Tienen cita para el sábado?
ANSWEREDPickup order, 6:15
ORDERKnow exactly what was said — without listening to voicemail.
- A short summary and the full conversation
- Name, number and what they wanted
- One tap to call back
Mike R.
(574) 555-0142 · 2 min 14 s
Your calendar fills up while you work.
- Grace offers only times that are really open
- For every person on your team
- The customer gets a confirmation and a reminder
Saturday
Nov 14 · 5 appointments
Nothing important goes out without your OK.
- Grace drafts replies to reviews in your voice
- Good ones go out; unhappy ones wait for you
- Change what Grace says any time, in plain words
Reviews
Google · 1 waiting for you
Don't take our word for it. Call Grace.
Our own line is answered by Grace. Talk to her like a customer would — or tell her what kind of business you have and she'll answer as your front desk.
(574) 766-0001A missed call is usually a customer who calls the next place.
Move the sliders to match your business and see what unanswered calls could be costing you each month.
Business you may be missing each month
That's about 10 customers a month who called and didn't get you.
Live today. Your way.
Set Grace up yourself in about 5 minutes — or let our team do it with you, free. You keep your phone, your number and the way you work.
Tell Grace about your business
Your hours, prices, services and the questions people always ask. Type it in the app, or hand it to our team and we set it up with you.
Your phone rings first
You answer like always. When you're busy, closed or on another line, the call goes to Grace instead of voicemail.
You get the summary
Who called, what they wanted and what Grace did — booked, took a message or asked you to call back.
Grace knows how your kind of business works.
See what a day with Grace looks like in your industry — the calls she takes and the plan most businesses like yours start with.
Auto shops
Book repairs and answer “is my car ready?” while you're under a car.
See how it works →Salons & spas
Book clients for each stylist while everyone is with a client.
See how it works →Restaurants
Take pickup orders and answer hours and menu questions during the rush.
See how it works →Contractors & home services
Capture every estimate request while you're on the job site.
See how it works →Tax & accounting
Book appointments and answer “where's my refund?” — even in tax season.
See how it works →Car & RV dealers
Answer “is it still available?” and book test drives day and night.
See how it works →Wellness & fitness
Book massages, classes and sessions while you're with a client.
See how it works →Retail & local shops
Answer “do you have it in stock?” and hours questions all day.
See how it works →What a call to Grace sounds like.
Example conversations. Grace learns your real hours, prices and services during setup.
Everything a front desk does — and more.
Start with Grace on your phone. Switch on the rest whenever you’re ready, right in the app.
Calls & Grace
from $49/moGrace picks up when you can’t — and does what a great receptionist would.
- Answers 24/7, or only the calls you don’t pick up
- Knows your prices, hours and services
- Speaks English, Spanish & 10+ languages
- A written summary of every call, plus the recording
Messages
Inbox freeEvery chat from every app lands in one feed. Grace can answer the simple ones for you.
- WhatsApp, Instagram, Facebook, Telegram, Viber & SMS
- See which chats Grace handled and which need you
- Jump in any time — Grace steps back
Connect Gmail or Outlook. Customer emails sit next to your calls and chats.
- Grace sorts what matters from the noise
- She drafts replies — you tap send
- One customer, one history, every channel
Bookings & customers
$49/moGrace books straight into your calendar — for every person on your team.
- Offers only times that are really open
- Confirmation and reminder sent automatically
- Every customer’s visits and messages on one card
Google reviews
from $49/moAn up-to-date Google profile and a reply to every review — so more people nearby pick you.
- Thank-you replies go out on their own
- Unhappy reviews wait for your OK
- Fresh posts on your profile every month
Reminders & follow-ups
$79/moThe messages you mean to send but never have time for — sent for you.
- Appointment reminders cut no-shows
- Review requests after every visit
- Win-backs and birthday messages
Social & ads
from $29/moPosts and ads that bring calls, not just likes — nothing goes out without your yes.
- Ready-made posts for Instagram & Facebook
- Ads measured in calls and bookings
- Budget changes only with your OK
Website & chat
Chat freeA chat bubble for your site — or a whole new website we build and keep up to date.
- Website chat is free, Grace drafts the replies
- New website from $99/mo, hosting included
- Visitors can book right from the chat
Reports
IncludedSee what Grace did for you — and what it was worth.
- Calls answered, bookings made, after-hours saves
- Where your customers come from
- A weekly summary in your inbox
Team & locations
IncludedBring your whole team and every location into one app.
- Everyone gets their own login
- Each person sees their own bookings
- Another location or line? Add a second assistant
Setup help
FreeSet Grace up yourself in about 5 minutes — or we tune her to your business with you.
- Free setup call by video or phone
- In person if you’re near Goshen, Indiana
- We keep improving her as you grow
Handing your phone to AI feels risky. We get it.
These are the things owners ask us at the door. Here’s how we make it safe to try.
It’ll sound like a robot and scare my customers off.
Grace talks like a calm, friendly receptionist — no “press 1”. She greets callers with your business name — and you can give her any name and voice you like. Grace is just ours.
I don’t want a machine picking up my phone.
Your phone still rings you first. Grace only answers the calls you can’t get to — when you’re with a client, under a car or closed for the night.
What if she says something wrong?
You decide what Grace can say and do. When she isn’t sure, she takes a message or sends the call to you. You get a summary of every call in the app.
It’s too expensive for a small business.
You pay only for calls Grace actually answers, billed by the second. One saved customer usually pays for the month. A front desk hire costs $3,000+.
I don’t have time to set this up.
Most owners are live in about 5 minutes from their phone. Rather not? Our team sets it up with you, free — by video, or in person near Goshen.
I don’t want to get locked in.
No contract, no card to start. Cancel in the app any time. Your customer list stays yours — we never sell it.
Start free. Keep it free as long as you like.
Bring your email and website chat into one simple app today — no card, no trial clock. When you're ready, turn on Grace for your phone and stop missing calls.
Pay only for the calls you miss.
Your phone still rings first. Grace answers only what you can't — so you only pay for those minutes. 7 days free, no card, no contract.
“Grace answers like your best front-desk person on her best day — every call, any hour, in your customer’s language. Our job is to make her truly yours: we learn your business, tune her with you, and keep making her better as you grow.”Konstantin · Founder, LaunchAnswer
A front desk that never misses a call. Without the payroll.
The usual ways to handle calls you can’t pick up — and what each one leaves on the table.
| Voicemailwhat most use | Answering servicepeople, by the minute | Basic AI phone botphone only | Front desk hirefull time | LaunchAnswerGrace | |
|---|---|---|---|---|---|
| Answers every call, 24/7 | |||||
| Your phone still rings you first | |||||
| Several calls at the same time | |||||
| Books into your calendar | |||||
| Knows your prices, menu & services | |||||
| Speaks Spanish & 10+ languages | |||||
| Sends you a summary of every call | |||||
| Also answers Instagram, Facebook & chat | |||||
| Setup help included, free | |||||
| No contract, cancel in the app | |||||
| Cost | Free — but callers hang up | Often charged per minute | Varies | $3,000+/mo | from $49/mo |
included sometimes, or extra cost not included. Typical features of each option — specific services vary.
Good questions we get a lot.
What if Grace says something wrong to my customer?
Grace answers only from the information you give us — your hours, prices and services. When a question is outside that, or a caller is upset, she doesn't guess: she takes a message and you call back. You read every conversation in the app and can change her answers any time.
Does she have to be called Grace?
No. Grace is the name of our own assistant. Yours can have any name you like — “Maria at Bella Salon”, “Sam from Joe’s Auto” — and you pick her voice and language too. Callers hear your business, not ours.
Do I need a new phone number?
No. You keep your number and your phone. Calls you don't pick up are forwarded to Grace instead of going to voicemail. You can switch it off any time.
Does it replace my staff?
No. Your phone still rings first. Grace covers the calls nobody can get to — when you're with a customer, after hours or when two people call at once.
What languages does Grace speak?
English, Spanish and more than 10 other languages, including French, German, Portuguese, Russian, Hindi, Japanese and Chinese. She answers in the caller's language and sends you the summary in English.
How is a minute counted?
By the second, not rounded up to whole minutes. Calls shorter than 30 seconds count as 30 seconds. If you run low, you add prepaid minutes from $10 — nothing is charged after the fact.
What happens after the 7 free days?
No card is needed to start. Before the trial ends we go over the results with you — how many calls Grace took and what she booked — and you decide. No contract: change or cancel any time, right in the app.
Can I hear it before I sign up?
Yes. Call (574) 766-0001. Our own line is answered by Grace — ask her anything, or tell her what kind of business you have and she'll show you how she'd answer for it.
Who is behind LaunchAnswer?
LaunchAnswer is made by LaunchWe, a small software company from Goshen, Indiana, serving businesses across the US. Set up on your own in the app, or with our team by video or phone — and we're a text away when you need a change.
Hear Grace for yourself.
Call our number — Grace answers. Ask her anything, then say “set me up” to start your 7 free days.
(574) 766-0001